IIC C130 : Essential Skills for the Insurance Broker and Agent

Exam Code: C130

Exam Name: Essential Skills for the Insurance Broker and Agent

Updated: Aug 17, 2026

Q & A: 79 Questions and Answers

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IIC C130 Exam Syllabus Topics:

SectionObjectives
Ethics, Legal Principles, and Professional Standards- Ethical conduct and regulatory expectations
- Duty of care and fiduciary responsibility
Insurance Intermediaries and Distribution- Distribution systems (direct writer, independent brokerage, etc.)
- Role of agents and brokers
- Agency relationships and authority
Client Needs and Risk Assessment- Information gathering and client interviewing
- Identifying client exposures and loss potential
Insurance Fundamentals and Core Concepts- Types of risk and risk management
- Principles of insurance (risk, insurability, contracts)
Insurance Products and Policy Basics- Policy structure and coverage concepts
- Property and liability insurance fundamentals

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Briefly describe an exclusive agency company as a distribution channel that delivers insurance products to consumers.


2. When does a minimum retained premium apply to a policy?

A) When the insured cancels the policy midterm
B) When the insurer cancels the policy at any time
C) When the insured moves the policy at renewal to another insurer
D) When the policy has been voided for misrepresentation


3. A tenant's negligence causes a fire in the dwelling they rent. Typically, who is initially responsible for paying the damage?

A) The tenant who negligently caused the fire
B) The insurer that issued the tenant's legal liability policy
C) The insurer that issued the homeowners policy
D) The dwelling's owner who is responsible for the tenant's actions


4. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?

A) Recommend that clients consult with experts outside the insurance field if a situation calls for it
B) Ensure all communication with clients and insurers is done face-to-face
C) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise
D) Use close-ended questions with clients at all times


5. A commercial general liability policy has an aggregate limit of $1,000,000. During the current term, the insurer has already paid for three liability claims: one for $100,000, a second for $500,000, and a third for
$300,000. How much will the insurer pay if a new claim of $300,000 is submitted?

A) $1,000,000
B) $100,000
C) $300,000
D) $0


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: B

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