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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers

A) Vision
B) Objectives
C) Virtues
D) Metrics
E) In Milestones

2. A development director wants to compare year over year donation information on a weekly basis for the last five years in order to see giving trends via a bar chart. The director asks the consultant if reporting snapshots would work.
What should the consultant advise about the limitations of reporting snapshots?

A) Reporting snapshots can run on a monthly basis.
B) Reporting snapshots do NOT work retroactively.
C) Reporting snapshots can show data for the past three years.
D) Reporting snapshots can display a line chart.

3. A nonprofit has been keeping track of donors' employers in a spreadsheet. The nonprofit has hired a consultant to upload data to the NPSP Affiliations object. What is the correct order for uploading the donors' employment information?

A) Insert Organization Accounts for the employer, insert Contact records for the donor, insert Affiliation records for the employment information
B) Insert Affiliation records, export Contact records, export Account records, upsert Contact records
C) Upsert Contact records, export Contact ID, upsert Organization Accounts for employer with Organization Account ID in the "Primary Affiliation" field
D) Upsert Organization Accounts, export Organization Account ID, upsert Contact record with Organization Account ID in the "Primary Affiliation" field

4. A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

A) NPSP Settings
B) Opportunity Settings
C) Relationship record
D) Affiliation record

5. Which Salesforce resource should an admin use to search for nonprofit user groups in a particular region or state?

A) Salesforce Help
B) Trailblazer Community
C) Trailhead
D) AppExchange

Solutions: