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Cisco 820-422 Exam Syllabus Topics:

Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:

1. What is the first step in helping to differentiate yourself with your customers?

A) Conduct internal research to determine the CIO's personal interests,in order to build rapport
B) Demonstrate your proposed roadmap,with architectural strengths vs.generic business needs
C) Explain how your skill and knowledge addresses weaknesses in the customer's IT department
D) Understand your customer's needs including: vision and strategy and execution requirements

2. What is the definition of a risk?

A) Uncertainty of outcome whether a positive opportunity or negative threat
B) The possibility of losing money
C) Increased user and customer satisfaction with the IT service
D) A negative effect upon a service

3. In a Cisco Unified Communications Manager 8.0 cluster, how is database replication accomplished for run-time data?

A) Replication is a push from subscriber to publisher.
B) Replication is a hybrid using both a hierarchical and mesh process.
C) Replication is a mesh from subscriber to subscriber and subscriber to publisher.
D) Replication is through a master database from publisher to all active subscribers.

4. What understanding will a consultative selling approach give you as you engage with customers?

A) Benefits available from the latest Cisco technology
B) The best way to compete on price
C) The customer's business vision and solutions that can help achieve it
D) Cisco product features and advantages

5. Which Cisco Unified CallManager RTMT component retrieves real-time information that exists on nodes in the cluster?

A) Serviceability Reporter
B) Log Partition Monitor
C) Alert Manager and Collector
D) RTMT Java client

Solutions: