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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What are some customer benefits of purchasing an HP DesignJet printer rather than outsourcing wide format printing? (Select two.)

A) Reducing energy consumption
B) Printing on demand
C) Configuring and maintaining the printer
D) Controlling the customer's intellectual property
E) More choices of media

2. Who invented the office laser printer?

A) IBM
B) Xerox
C) HP
D) Compaq

3. What is an accurate description of HP OfficeJet Pro print quality?

A) High-quality, water resistant results that resist fading and smearing, even from using highlighters
B) The same print quality in every way that HP LaserJet Pro printers and MFPs provide
C) Excellent photo quality with adequate performance for text and graphics
D) The same print quality as any other inkjet printer on the market

4. What does the HP Embedded Web Server do?

A) Enables remote management of the imaging and printing device
B) Automatically configures settings upon connection to the network
C) Automatically notifies the IT department when an imaging or printing device is in use
D) Shows which devices are available for printing

5. What are HP Managed Print Services?

A) An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs
B) An HP software program that remotely manages what end users are printing
C) An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing
D) An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays

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