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Who should take the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam

Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Restricting and Extending Object, Record, and Field Access
• Data Relationships
• Territory Management
• Determining Appropriate Sharing Solutions

2. Automation, Change Management, and Auditing

• Auditing and Monitoring
• Deployment Tools
• Sandboxes
• Change Management Options

3. Analytics and Data Management

• Creating Reports
• Report Types
• Data Quality Features and Policies
• Dashboards

4. Sales, Service, and Content Applications

• Salesforce Knowledge
• Entitlements
• Products, Price Books, Schedules, and Quotes
• Service Cloud Console Toolkit
• Content Management
• Forecasting

5. Customization: Fields

• Maintain data quality
• Administer standard fields
• Work with record types and business processes
• Create selection fields: picklists and lookups
• Work with page layouts
• Create new custom fields
• Create formula fields

6. Managing Data

• Keep records up to date with Data.com and social accounts and contacts
• Mass delete records
• Update existing records with the data loader
• Mass transfer records between users
• Back up data with a weekly export
• Import new records using import wizards

7. Reports and Dashboards

• Run and modify reports
• Create new reports with the report builder
• Filter reports
• Summarize report data with formulas and visual summaries
• Print, export, and email reports
• Build dashboards

8.Automation

• Manage email administration
• Automate leads and cases
• Set up workflow rules and Process Builder

9. Managing the Support Process

• Automate the support process
• Enable collaboration in the Service Cloud
• Analyze support data with reports and dashboards
• Understand the Salesforce Console

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Prerequisites for CRT 211 Exam

There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.

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Salesforce CRT-211日本語 Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam