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NEW QUESTION 135
What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.
- A. Community Managers are able to view all Community Users regardless of the organization-wide defaults
- B. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
- C. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
- D. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.
- E. Community users in the same community can see each other, regardless of the organization-wide defaults.
Answer: D
NEW QUESTION 136
The Community administrator at Universal Containers has received reports from users about not being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?
Select one or more of the following:
- A. The Administrator has deselected Community User Visibility
- B. External users cannot view each other within Partner Communities
- C. Users did not approve each others' Friend Requests within the Community
- D. External users can only view each other if they are in the same Account
Answer: A
NEW QUESTION 137
Universal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?
Select one or more of the following:
- A. Set up a sharing set that references the Account ID on the asset
- B. Implement the role hierarchy on the Customer Community
- C. Create a sharing rule for each accounts
- D. Use Apex managed sharing to grant access to the Community users
Answer: A
NEW QUESTION 138
A Salesforce admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community. What three things should the Salesforce admin do to brand this community using Community Builder?
Choose 3 answers
Select one or more of the following:
Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements?
Choose 3 answers
Select one or more of the following:
- A. Select the option to allow Advanced Security in Community Management
- B. Add the certificate that supports the specified domain
- C. In setup, select domains and click add a domain
- D. Create a new certificate using certificate and key management
- E. Configure profile/permissions for a public user
Answer: A,B,E
NEW QUESTION 139
Universal Containers needs to match the color scheme of their Customer Service Template-based Community with Universal Containers' branding colors.
What is the most efficient way to accomplish this task7
- A. Get HEX codes for branding colors from the company's website and manually add them inside the Branding Editor.
- B. Select an available color scheme inside the Branding Editor that most closely matches the company's branding colors.
- C. Upload the company logo to generate a color palette that matches the company's branding color.
- D. Download HTML/CSS from the company's website and upload it inside the Experience Builder.
Answer: C
NEW QUESTION 140
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
- B. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- C. Set the number of users to 5 in the property editor for the component.
- D. Drag the Reputation Leaderboard Component to the Community page in Community Management.
Answer: A,C,D
NEW QUESTION 141
Universal Containers builds a Community on the Customer Service (Napili) Template. The Community Manager needs to add rich content and collaboration capabilities (e.g. feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?
- A. Create an object page, add the components, and publish.
- B. Add a page variation, add the components, set the page as active, and publish.
- C. Install the collaboration Lightning app, add the app components to the page, and publish.
- D. Edit the object page, add the components, and publish.
Answer: D
NEW QUESTION 142
Universal Containers is planning to launch a Community that needs to be accessible from Internet Explorer 9 and the Salesforce mobile app.
Which three Salesforce editions and user license combinations could a Community Cloud consultant use to meet this requirement? (Choose three.)
- A. Enterprise Edition and Customer Community Plus
- B. Salesforce Essentials and Customer Community
- C. Professional Edition and Customer Community Plus
- D. Unlimited Edition and Customer Community
- E. Enterprise Edition and Customer Community
Answer: A,D,E
NEW QUESTION 143
Universal Containers (UC) is opening up its Salesforce Communities Public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the Topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate.
Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions?
- A. Translation Workbench
- B. Content Targeting
- C. Community Builder
- D. Language Selector
Answer: D
NEW QUESTION 144
Universal Containers recently rolled out a Community to its partners.
The internal sales team has the following requirements:
* Ability to support the addition of 50 new partners every month.
* Ability to pass leads to the partners.
* Continue to have access to the leads after transfer to a partner.
* Access to the Opportunity when the partner converts the lead.
* Leads should be visible to only the partner who is working on the lead.
Which sharing option should the Salesforce Administrator choose to meet the requirement for internal users?
- A. Allow partner users to manually share the Leads and Opportunities with internal users.
- B. Create Lead and Opportunity Sharing Rules that share those records to a public group of partner users.
- C. Use Sharing Sets to share Leads and Opportunities so internal users can automatically access those records.
- D. Set OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities, and implement the Lead Inbox component.
Answer: D
NEW QUESTION 145
Universal Containers builds a Community on the Customer Service Template. The Community Manager needs to add rich content and collaboration capabilities (e.g., feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?
- A. Create an object page, add the components, and publish.
- B. Add a page variation, add the components, set the page as active, and publish.
- C. Install the collaboration Lightning app, add the app components to the page, and publish.
- D. Edit the object page, add the components, and publish.
Answer: D
NEW QUESTION 146
- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
- Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:
- A. Make sure customers are members of only the Architect and Builder Community
- B. Test the member profile permissions to make sure they are able too find and post relevant information
- C. Establish moderation rules and processes for addressing flagged content
- D. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
- E. Load test Chatter groups to make sure file and member counts won't be exceeded
Answer: A,C
NEW QUESTION 147
What is the first step the Salesforce Admin must complete to set up the partner users?
Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community.
- A. Add partner contacts to the Community as members.
- B. Allow partner users to self -register and gain access.
- C. Create a partner profile for the company.
- D. Create the account and enable it as a partner account.
Answer: C
NEW QUESTION 148
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become partners. How should the coffee companies administrator meet these requirements?
Select one or more of the following:
- A. Create a Public Community and let brand advisors and consumers register themselves
- B. Create a Public Community for consumers and a separate Private Community for brand advisors
- C. Create a Private Community and let brand advisors and consumers register themselves
- D. Create a Public Community for consumers and brand advisors
Answer: A
NEW QUESTION 149
Your company is using the Koa Community Template and wishes to add a new custom page what steps should you take to complete this?
- A. Clone an existing page in the Community Builder
- B. Ask your developer to create a new Visualforce Page
- C. Create a new page from in the Community Manager
- D. Create a new page in the Community Builder
- E. Install the Community Page Manager from the AppExchange
Answer: D
NEW QUESTION 150
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g., removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? (Choose two.)
- A. Assign the "Moderate Communities Feeds" permission to these members.
- B. Activate "Allow Members to Flag" for certain members.
- C. Assign the "Moderate Communities Files" permission to these members.
- D. Activate a moderation rule for certain members.
Answer: A,B
NEW QUESTION 151
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