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Salesforce Certified Platform User Experience Designer Sample Questions:

1. The UX team at Cloud Kicks is examining the user interface of the company's customer-facing portal that runs on Experience Cloud. They want to determine the portal's compliance with recognized standard usability principles.
How should this be accomplished?

A) A Heuristic Evaluation
B) Intuitive Review
C) User Testing

2. A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?

A) Work together on setting up UX Indicators.
B) Get buy-in from the development lead first and let them persuade others.
C) A Share research notes from previous projects with them.

3. A UX Designer is working on a series of custom Salesforce components for a new website.
In which way could the designer accelerate the visual design process?

A) A Leverage the Salesforce Lightning Design System (SLDS) using UI kits or plugins.
B) Build a custom layout in Salesforce and export the underlying code.
C) Use separate stylesheets to make implementation easier.

4. A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a Specific set of users in the flow of their work.
Which approach should be used?

A) In-App Feedback
B) A/B Test
C) Survey
D) User Interviews

5. A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototypesuch as based components, tokens, design patterns.
Which tool to install should need?

A) Lightning Design system Zip
B) Sketch plugin
C) Lightning Design system Unmagaged Package
D) SLDS Validator

Solutions: