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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Personal Systems Portfolio | 25% | - Desktops, notebooks and workstations - Tablets and mobile devices - Security, manageability and performance features |
| Topic 2: Understand Customer Requirements | 20% | - Identify business and user needs - Analyze customer environment and usage scenarios - Define solution requirements |
| Topic 3: HP Printing Solutions Portfolio | 25% | - Multifunction printers and wide-format systems - Features, benefits and competitive advantages - Inkjet and LaserJet product lines |
| Topic 4: Positioning and Selling Solutions | 20% | - Address objections and close sales - Communicate value and ROI - Match products to customer needs |
| Topic 5: Support and Management Tools | 10% | - Security and mobility solutions - HP Web Jetadmin and management software - Service and support offerings |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Which statement is correct regarding HP Quick Sets?
A) Through the HP Universal Print Driver you can set a number of tasks that can be achieved at the touch of a button.
B) HP Quick Sets allow you to manage and retrieve your documents from the cloud.
C) It is a highly virtualized infrastructure that includes scalability and reliability.
D) HP Quick Sets let your customers launch document workflows that scan and save documents and get it right every time-at the touch of a button.
2. What is the new style of IT from HP?
A) mobility security, cloud, and big data
B) more customers moving to a cloud-only solution
C) printing, computing, networking, and software
D) OfficeJet Carepacks, ZBook and flow MFP
3. Approximately how many test steps do HP desktops, thin clients, workstations, and notebooks undergo?
A) 15,000
B) 50,000
C) 10,000
D) 30,000
4. Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?
A) Enhanced Pre-Boot Security
B) HP Find My PC
C) File Sanitizer
D) Privacy Manager
5. Which feature of the HP Flow MFPs results in fast and accurate digitization and retrieval of documents of different sizes, thicknesses, and types?
A) all HP Page technology
B) HP EveryPage
C) Pagewide Printhead
D) ColorLok
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |

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