SAP C_C4HFSM_91 : SAP Certified Application Associate - SAP Field Service Management 19Q1

Exam Code: C_C4HFSM_91

Exam Name: SAP Certified Application Associate - SAP Field Service Management 19Q1

Updated: Aug 02, 2026

Q & A: 88 Questions and Answers

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SAP C_C4HFSM_91 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: SAP Field Service Management Fundamentals12%- Navigation and basic administration
- Core business processes
- Solution overview and architecture
Topic 2: Workforce Management & Dispatching16%- Resource planning and scheduling
- Activity assignment and optimization
- Crowd service and technician management
Topic 3: Integration & Extensibility14%- Smart forms and customizations
- Security and permissions
- Integration with SAP Service Cloud / C/4HANA
Topic 4: Master Data Management12%- Organizational structure configuration
- Partners, skills, and service contracts
- Equipment, item, and service call setup
Topic 5: Service Execution & Completion16%- Effort, material, and expense recording
- Service call lifecycle
- Forms, reports, and documentation
Topic 6: Mobile Application16%- Check-in, checkout, and time recording
- Offline functionality and data synchronization
- Field service mobile app features
Topic 7: Reporting & Analytics14%- Data export and analysis
- Report templates and configuration
- Standard reports and dashboards

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. Which of the following things are part of the Field Service Mobile app? 'Choose Two correct answers.

A) Projects
B) Skills
C) Activities
D) Service Calls


2. A company provides equipment that incorporates several sensors which can send data to the Internet.
How can I send data from the sensors to the FSM Cloud? Choose the correct answer.

A) You will need to buy an Internet-of-Things kit from Amazon.
B) You can develop integrations between these sensors and the FSM Cloud using APIs.


3. Which object can you approve using the time and Material journal? Choose Three correct answers.

A) Quotation
B) Mileage
C) Work time
D) Efforts
E) Expenses


4. Your customer needs to check the correctness of technicians time. material and expense entries. What is the best way to solve that requirement > Choose the correct answer.

A) Technician entries can only be changed in ERP itself
B) You need to login as a admin user to the Field Service App on the smartphone and can change technician entries there
C) Technicians entries are final and no adjustments can be done any more
D) Approval of material. expenses. millages or time efforts is not yet implemented
E) Technician entries can be approved or modified in the Workforce Management App (Time and Material Journal)


5. As a technician, you want to complete multiple activities. Which process allows you to do that in the SAP Field Service Management mobile app? Choose the correct answer.

A) Group checkout
B) Standard Checkout
C) Save Efforts
D) Complete Smarform


Solutions:

Question # 1
Answer: C,D
Question # 2
Answer: B
Question # 3
Answer: B,D,E
Question # 4
Answer: E
Question # 5
Answer: A

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