Microsoft 74-338 : Lync 2013 Depth Support Engineer Exam

Exam Code: 74-338

Exam Name: Lync 2013 Depth Support Engineer Exam

Updated: Oct 21, 2026

Q & A: 114 Questions and Answers

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Microsoft 74-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Federation, Mobility, and External Access- Federation configuration
  • 1. Federation with external organizations
    • 2. Public IM connectivity (PIC)
      - External access and mobility
      • 1. Mobile client connectivity
        • 2. Edge Server configuration
          Topic 2: Monitoring, Troubleshooting, and Maintenance- Monitoring tools and logs
          • 1. Event logs and trace analysis
            • 2. Lync monitoring reports
              - Troubleshooting scenarios
              • 1. Call quality and media failures
                • 2. Sign-in and connectivity issues
                  Topic 3: Lync Server 2013 Architecture and Core Components- Infrastructure dependencies
                  • 1. Active Directory integration
                    • 2. DNS and certificate requirements
                      - Server roles and topology design
                      • 1. Topology Builder and deployment planning
                        • 2. Front End, Edge, Director, Mediation roles
                          Topic 4: Installation, Configuration, and Deployment- Client and server configuration
                          • 1. Client configuration and sign-in issues
                            • 2. User provisioning and policies
                              - Initial deployment tasks
                              • 1. Lync Server setup and prerequisites
                                • 2. Topology publishing and validation
                                  Topic 5: Voice, Video, and Conferencing- Enterprise Voice configuration
                                  • 1. Voice routing and PSTN integration
                                    • 2. Dial plans and normalization rules
                                      - Audio/Video and conferencing
                                      • 1. A/V conferencing policies
                                        • 2. Media quality and bandwidth management

                                          Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                          Question #1

                                          You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013.

                                          You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                          • A. Create the following DNS A record: lyncdiscoverinternal.contoso.local A 192.168.10.10
                                          • B. Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
                                          • C. Create the following DNS A record: admin.contoso.local A 192.163.10.10
                                          • D. Create the following DNS A record:lync2013pool.contoso.local A 192.168.10.10
                                          • E. Create the following DNS A record: Meet.contoso.local A 192.168.10.10
                                          Reveal Solution  Discussion  0

                                          Correct Answer: C,D  🗳️

                                          Question #2

                                          DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network.
                                          All computers in the network are members of an Active Directory Domain Services (AD DS) domain named corp.contoso.com.
                                          The Session Initiation Protocol (SIP) domain name is contoso.com. You configure the Autodiscover service to support external mobile device users. Mobile device users running Windows Phone or Apple iOS report that they are unable to sign in to the Lync Mobile Client. You verify that you are able to
                                          -Establish a telnet session from an external computer to host lyncdiscover.contoso.com on port 80.
                                          -Sign in to Lync by manually entering the URL https://lync.contoso.com/Autodiscover/autodiscoverservice.svc/Root. You need to ensure that external users running Windows Phone or Apple iOS are able to automatically sign in to Lync. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

                                          Reveal Solution  Discussion  0

                                          Correct Answer:


                                          Explanation:
                                          Box 1:

                                          Box 2: Assign the certificate to the Front End pool servers.
                                          Box 3: Restart Lync services
                                          Note:
                                          *The subject alternative name list on certificates used by the external web services
                                          publishing rule must contain a lyncdiscover.<sipdomain> entry for each SIP domain within your organization.
                                          Incorrect:
                                          *This is not a topology change Reference: Planning for Autodiscover

                                          Question #3

                                          Your network environment includes Microsoft Lync Server 2013 with Enterprise Voice enabled. The current Lync Voice Configuration settings include the following: When users attempt to call to an outside number, they receive the following error: "User is not authorized." You need to ensure that users are able to dial outside numbers. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                          • A. Under Dial Plan, modify normalization rule NA Long Distance from ^ (l\d{11}$ => +$11 to ^ (1\d{10}$ => +$1.
                                          • B. Modify route NorthAmerica-LongDistance-from ^\+1\d{10>S to ^\ + l\d-{11}$.
                                          • C. Modify public switched telephone network (PSTN) usage record NorthAmerica- PSTN and its associated route PSTN for voice policy from ^\+(?!(61)) to ^\+l\d{10}$.
                                          • D. Under Dial Plan, modify normalization rule Local from ^l?((403)\d{7})$ => +1$1 to ^(3\d{7})$ => +403$1.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: A,C  🗳️

                                          Question #4

                                          You support Microsoft Lync Server 2013 servers in your customer's network. The network is isolated from Internet with a firewall. Users report voice and video communication problems while communicating with external participants. You need to verify port availability for audio/video communication on the Edge Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                          • A. Check UDP port 3478.
                                          • B. Check TCP port 8057.
                                          • C. Check TCP port 5061.
                                          • D. Check TCP port 443.
                                          • E. Check TCP port 4443.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: A,D  🗳️

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                                          Question #5

                                          HOTSPOT You support Microsoft Lync Server 2013 servers in your customer's company network. You plan to configure Extensible Messaging and Presence Protocol (XMPP) federation with an instant messaging partner. The XMPP federated partner supports only:
                                          -Unencrypted Transmission Control Protocol (TCP) connections for server-to-server XMPP federation and -Server Dialback for identity verification.
                                          You need to configure the negotiation settings for the XMPP federated partner.
                                          Which options should you configure for each negotiation method? (To answer,
                                          configure the appropriate options in the dialog box in the answer area.)

                                          Reveal Solution  Discussion  0

                                          Correct Answer:


                                          Explanation:

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