Avaya 7004-1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Exam Code: 7004-1

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: Nov 05, 2026

Q & A: 66 Questions and Answers

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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Communication Server 1000 Architecture- System architecture and components
  • 1. Avaya Aura integration and system roles
    • 2. Communication Server 1000 hardware platforms
      Topic 2: Troubleshooting and Diagnostics- Fault isolation and recovery
      • 1. Alarm and log analysis
        • 2. Network and telephony problem resolution
          Topic 3: Installation and System Administration- Configuration and administration
          • 1. User and device configuration
            • 2. Dial plan and feature administration
              Topic 4: Maintenance Operations- Routine maintenance procedures
              • 1. Backup and restore operations
                • 2. Software upgrades and patch management
                  Topic 5: Networking and High Availability- Network connectivity and resiliency
                  • 1. IP networking for Communication Server 1000
                    • 2. Redundancy, survivability, and failover mechanisms

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question #1

                      Click the Exhibit button.


                      An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
                      Access Code 1 = 9
                      The Central Office utilizes a 7-digital dialing plan.
                      Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?

                      • A. DMI Table 3
                      • B. DMI Table 1
                      • C. DMI Table 2
                      • D. DMI Table 4
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #2

                      Click the Exhibit button.

                      Refer to the customer's dialing plan and programming show in the exhibits.
                      Assuming all required Route List Indexes have been programmed, why will the station user's dialed call of 8-1-717-398-8001 not complete?

                      • A. AC1 Access Code was not dialed
                      • B. AC2 Access Code was not dialed
                      • C. NPA 1717 is not provisioned in the customer's database
                      • D. 398-8001 would be denied under the SDRR programming
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      Question #3

                      Given the following network characteristics:
                      three Communication Server 1000 RIs. 7 x systems IP Peer Networking required DN uniqueness cannot be maintained route calls using site Location Codes (LOCs)
                      Which type of dialing plan is recommended for this call routing scenario?

                      • A. Network Attendant Numbering Plan
                      • B. Uniform Dialing Plan (UDP)
                      • C. Coordinated Dialing Plan (CDP)
                      • D. Flexible Numbering Plan (FNP)
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      Question #4

                      When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
                      What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?

                      • A. The CDP dialing plan needs to be programmed.
                      • B. The ZBN_PACKAGE (420) needs to be disabled.
                      • C. Nothing, Zone Based Dialing cannot be configured in Element Manger.
                      • D. Number Zones need to be configured
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      Question #5

                      In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
                      For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?

                      • A. The DIALPLAN prompt in CDB must be configured to PUB.
                      • B. Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message
                      • C. The D1ALPLAN prompt must be configured to PPV.
                      • D. ZBD option in the Customer Data block must be configured to PUB.
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

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