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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Maintenance | 15-20% | - System monitoring - Log analysis and debugging - Backup and recovery procedures - Common issue resolution |
| Topic 2: Avaya Aura Communication Manager Architecture | 15-20% | - System components and architecture - Communication Manager messaging - Feature Server functionality - System redundancy and failover |
| Topic 3: Integration and Advanced Features | 10-15% | - Unified Communications features - SIP integration basics - Migration considerations |
| Topic 4: Installation and Configuration | 20-25% | - Initial system configuration - Licensing setup - Network settings and connectivity - Hardware requirements and installation |
| Topic 5: Administration Tasks | 25-30% | - Security administration - System management using SAT/CLI - User and extension administration - Hunt groups and call center configuration - Feature activation and management |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
What does Abbreviated Dialing allow users to do in Communication Manager?
- A. To automatically redial the last number
- B. To bypass standard authentication procedures
- C. To use short codes to dial frequently called numbers
- D. To encrypt calls using shorter keys
Correct Answer: C 🗳️
Which features are typical of Basic Hunt Groups in Communication Manager?
(Choose Three)
- A. Allowing sequential or simultaneous ringing
- B. Enabling users to log in and log out of the group
- C. Distributing incoming calls among a group of extensions
- D. Providing detailed analytics on call patterns
- E. Integrating with external call center software
Correct Answer: A,B,C 🗳️
What advantages do SIP endpoints bring to a network managed by Communication Manager?
- A. Lower operational costs and scalability
- B. Increased security with proprietary protocols
- C. Reduced need for physical infrastructure
- D. Enhanced video conferencing features
Correct Answer: A 🗳️
How does saving translation data from RAM to the hard drive impact system performance temporarily?
- A. It may slightly slow down the system during the process.
- B. It significantly increases system resources.
- C. It has no impact on performance.
- D. It improves performance by freeing up RAM.
Correct Answer: A 🗳️
Which system feature allows users to quickly initiate calls without entering full phone numbers in Communication Manager?
- A. Bridged Call Appearance
- B. Abbreviated Dialing
- C. Call Transfer
- D. Priority Calling
Correct Answer: B 🗳️
Lucy -
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