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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. Agents are no longer being acquired or released.Which two command-line troubleshooting tools can be used to see if all of the blend processes are still running? (Choose two.)

A) check_pds
B) cbaui
C) vmstat
D) rpm -I

2. In Avaya Proactive Contact 5.0, which application can be used to enable/disable the Agent Job list feature?

A) Command User Interface (System Telnet)
B) Agent Application
C) Editor
D) Analyst

3. A system operator is receiving errors on a porter process during every reboot/restart of Proactive Contact.Which two parameters, if mismatched, would cause this? (Choose two.)

A) lines configured in dgswitch.cfg
B) MAXHIDSLOTS in master.cfg
C) OPERATORS in master.cfg
D) PORTS in master.cfg

4. What manages users on an Avaya Proactive Contact (APC. pod configuration?

A) Enterprise Lightweight Directory Access Protocol (LDAP)
B) Active Directory
C) Linux Shadow files
D) High Availability LDAP

5. A business wants to configure Avaya Proactive Contact 5.0 with Avaya Aura Contact Center for Blending. Which Avaya software is needed?

A) Telephony Server Application Programming Interface (TSAPI)
B) Communication Control Toolkit (CCT)
C) Application Enablement Services (AES)
D) Telephone Application Programming Interface (TAPI)

Solutions: