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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)

A) MS-SQL 2005/Express
B) Microsoft C#
C) DCOM service
D) MSDE 2000
E) Microsoft .NET Framework 3.5 Family Updates

2. Which two are power options for IP telephones on the IP Office? (Choose two.)

A) Power over Ethernet switch conforming to 802.3af standards
B) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
C) Class "B" 24 Volt power supply
D) Class "A" 24 volt power supply

3. A customer has multiple IP Offices that have been in operation for over three years. IP hard phone users are complaining that they are experiencing "one way audio" during the calls. The problem has only recently started to occur. The problem is random and is hard to duplicate. Which three could be used to troubleshoot this issue? (Choose three.)

A) a packet sniffing trace
B) a current Network Assessment
C) an IP Office Monitor trace with AVRIP options enabled
D) an IP Office Monitor trace with Real Time Audio trace options enabled
E) an IP Office Monitor trace with H.323 options enabled

4. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Dependencies
B) Advanced
C) Log On
D) User
E) General

5. A customer wants all incoming calls routed to the Embedded Voicemail (EVM) auto attendant call flow named AutoAtt. What will satisfy this requirement?

A) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select AA:AutoAtt from the drop down list options.
B) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select VM:AutoAtt from the drop down list options.
C) Create a hunt group called AutoAtt and use hunt group AutoAtt as the Destination field of the Incoming Call Route.
D) For the ARS, leave the Incoming Number field blank and in the Destination field select AutoAtt from the drop down list options.

Solutions: