789 Customer Reviews Free demo, instant delivery, one-year free new-version downloads, patient 24/7 agents, and a written refund policy: TestkingPDF pools every effort with 2026 1z0-1038-22 candidates on the way through Oracle Service Center 2022 Implementation Professional.
Oracle 1z0-1038-22 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Service Center 2022 Implementation Professional |
| Exam Number: | 1Z0-1038-22 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Passing Score: | Not publicly disclosed (Oracle scaled scoring system) |
| Exam Format: | Scenario-based questions, Multiple Choice |
| Related Certifications: | Oracle CX Service certifications Oracle Service Center Implementation Associate |
| Exam Price: | USD 245 (may vary by region) |
| Real Exam Qty: | 50-70 (not officially disclosed) |
| Certificate Validity Period: | Not publicly specified (Oracle certification validity policy may apply) |
| Recommended Training: | Oracle University Training |
| Exam Registration: | Oracle Certification Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or test center delivery via Oracle certification platform |
| Pre Condition: | No formal prerequisite is publicly mandated, but familiarity with Oracle CX Service and cloud applications is recommended. |
| Official Syllabus URL: | https://education.oracle.com/ |
Oracle 1z0-1038-22 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Analytics and Reporting | - Service Analytics
|
| Service Request Management | - Case Lifecycle
|
| Oracle Service Center Overview | - Architecture and Core Components
|
| Knowledge Management | - Knowledge Base Configuration
|
| Configuration and Setup | - Channel Configuration
|
| Integration and Extensibility | - Integration Concepts
|
Everything Candidates Ask About Oracle Service Center 2022 Implementation Professional
Oracle Service Center 2022 Implementation Professional is an official Oracle certification exam, registered under the code 1z0-1038-22. Passing it awards the Oracle Service Center 2022 Implementation Professional certification, a credential at the Professional level. It also connects to Oracle Service Center Implementation Associate, Oracle CX Service certifications. Successfully passing matters to every candidate because the credential keeps working for your career long after exam day.
You will answer 50-70 (not officially disclosed) questions within 90 minutes on the Oracle Service Center 2022 Implementation Professional exam. That combination rewards candidates who practiced under realistic timing, so make timed sessions in the TestkingPDF engine a daily habit; one to two hours a day is enough when every minute rehearses the real thing.
Oracle Service Center 2022 Implementation Professional requires Not publicly disclosed (Oracle scaled scoring system) to pass, and official registration costs USD 245 (may vary by region). Since every retake charges USD 245 (may vary by region) again, diligent daily practice is the cheapest strategy available. Let your TestkingPDF practice scores confirm readiness across several consecutive sessions before you book.
Oracle recommends the following training for Oracle Service Center 2022 Implementation Professional candidates.
Training broadens your technology knowledge; the 97 practice questions in the TestkingPDF 1z0-1038-22 package sharpen it into exam-day scoring ability.
Sign-up for Oracle Service Center 2022 Implementation Professional runs through the official channels below.
One logistics note: the exam is delivered Online proctored or test center delivery via Oracle certification platform.
No formal prerequisite is publicly mandated, but familiarity with Oracle CX Service and cloud applications is recommended.
Vendor requirements do change, so verify the current conditions before registering on the official exam page.
The Oracle Service Center 2022 Implementation Professional blueprint covers 6 domains, with the largest being Configuration and Setup, Service Request Management, and Knowledge Management. The full topic list is above on this page; it tells you exactly where your daily hour or two earns the most marks.
Yes, download the free demo of the Oracle Service Center 2022 Implementation Professional questions before deciding, and read former customers' comments for an independent verdict. After purchase, new versions download free for one year, and when your product expires you can extend the update service at a 50% discount. Returning customers also enjoy bountiful discounts on future exams.
Your purchase carries a 100% money-back guarantee with defined conditions. Take the Oracle Service Center 2022 Implementation Professional exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: download upon payment, with an email copy arriving within one minute. If nothing arrives within 2 hours, check spam and contact our 24/7 agents, who solve problems with infinite patience. Installation is unlimited across your computers.
Oracle Service Center 2022 Implementation Professional Sample Questions:
Your customer has designed a guide to explain in detail to end users how to apply for a career guidance program. The customer wants this guide to be placed on the Customer Portal pages and a survey to be opened when an option in this guide is selected.
Which survey type would you use?
- A. Polling survey
- B. Transactional survey in rules
- C. Website link survey
- D. Broadcast survey
Correct Answer: C 🗳️
Your customer has created a new script and deployed it to agents in their call center within their incident workflow. They have noticed that their agents cannot end the script as expected. What are two reasons for this?
- A. There are no exit or finished events being triggered on the script pages.
- B. The agents cannot get to the pages where they can end the script.
- C. There are no script beginning and ending buttons enabled for the script pages.
- D. There are no return events listed in the incident workflow for the script use.
Correct Answer: C,D 🗳️
Your customer has asked you to create a report that will need to be sent to the executive management. None of the recipients of this report has access to the system, and the same monthly report needs to be delivered to all recipients. The management team changes frequently, and your customer does not want to alter the report schedule after configuration.
Which two steps must be taken after creating the report?
- A. Create a schedule record for the report.
- B. Set up staff accounts for the executive team.
- C. Create a dashboard for the report.
- D. Upgrade the permissions for the report to include the executive team.
- E. Send a notification to the executive team that the report is available.
- F. Create and add the distribution list to the schedule.
Correct Answer: A,F 🗳️
A malfunctioning add-in can prevent the Service Console from functioning properly. It can also block administrators from logging in to the system to remove the malfunctioning add-in. Which two actions will remove the malfunctioning add-in?
- A. View the add-in's log files and rectify the issue.
- B. Exit the administration interface without completing the normal logout process.
- C. Use Safe mode when logging in to the application.
- D. Log out of the interface and log in again.
Correct Answer: A,C 🗳️
Which two statements are true about Oracle Service Cloud accelerators?
- A. They are complete plug-and-play tools that can be used with Oracle Service Cloud in any client environment free of cost.
- B. The source files for all listed accelerators are available for download.
- C. They are code samples to show how integrations can be built by using the public integration capabilities of Oracle Service Cloud.
- D. Oracle provides support for all accelerators.
- E. They are available at http://www.oracle.com/technetwork.
Correct Answer: A,C 🗳️
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