Oracle 1Z0-1037-21 : Oracle Knowledge Management 2021 Implementation Essentials

Exam Code: 1Z0-1037-21

Exam Name: Oracle Knowledge Management 2021 Implementation Essentials

Updated: Aug 07, 2026

Q & A: 72 Questions and Answers

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Oracle 1Z0-1037-21 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Knowledge Advanced35%- Integration and Customization
  • 1. Web services and APIs
    • 2. Integration with B2C Service
      • 3. Custom fields and attributes
        - Advanced Configuration
        • 1. Search and relevance tuning
          • 2. Taxonomy and metadata management
            • 3. Synonyms and concepts
              Topic 2: B2C Service Knowledge Foundation35%- Knowledge Base Configuration
              • 1. Setup and administration
                • 2. Content types and categories
                  • 3. Access control and permissions
                    - Content Authoring and Management
                    • 1. Create and edit answers
                      • 2. Version control and archiving
                        • 3. Review and publishing workflow
                          Topic 3: Reports and Analytics15%- Knowledge Reports
                          • 1. Queue and activity reports
                            • 2. Usage and search analytics
                              • 3. Content performance metrics
                                Topic 4: Common B2C Service Features15%- General Platform Functionality
                                • 1. Interface and navigation
                                  • 2. Queues and routing
                                    • 3. Security and administration basics

                                      Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

                                      1. An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
                                      What can be the reason for this?

                                      A) The user cannot delete it because it directly affects the reference document that the translation document is based upon.
                                      B) The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
                                      C) The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.
                                      D) The user needs Admin permission to delete the translated document.


                                      2. What should you configure so that specific keywords and synonyms will be used for answers when an answer search of exact phrase type is performed?

                                      A) the thesaurus.txt file
                                      B) the alias.txt file
                                      C) the wordlist files
                                      D) both the Answers Keywords and Stopwords


                                      3. Which three statements are true about processing options in Web Services? (Choose three.)

                                      A) SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
                                      B) FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.
                                      C) SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.
                                      D) SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.
                                      E) SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.
                                      F) FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.


                                      4. Your customer wants to generate a report showing the number of days since incidents of a particular incident typewere updated.
                                      What should you use to create this report?

                                      A) Create a group filter using the rel_date_diff() function.
                                      B) Create a level filter using the count () function.
                                      C) Use the date_diff() function nested in the name_format() function.
                                      D) Use the date_add() function.


                                      5. Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
                                      What kind of filter option should you use to allow a manager to generate an emergency details report?

                                      A) Docked filter
                                      B) Restricted Filter
                                      C) StandardFilter
                                      D) Runtime Selectable filter
                                      E) Fixed filter


                                      Solutions:

                                      Question # 1
                                      Answer: C
                                      Question # 2
                                      Answer: A
                                      Question # 3
                                      Answer: C,E,F
                                      Question # 4
                                      Answer: C
                                      Question # 5
                                      Answer: E

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