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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
| Data Migration and Integration | >12% | - Troubleshooting migration issues - Pre-packaged integration scenarios - Data migration templates and workbench |
| User Management | 8%-12% | - User creation and maintenance - Business roles and access rights - Access control management |
| Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Internal and external pricing determination - Pricing components configuration |
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Reporting and Analytics | 8%-12% | - Custom report components - Excel integration with reports - Interactive dashboards |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:
A) Set up access to your social media account.
B) Select the social media channel service level.
C) Define the ticket priority with the social media channel provider.
D) Create and schedule a social media import run.
E) Select the channel type.
2. What benefits does SAP Hybris Cloud for Customer provide during the visit planning phase?
There are 2 correct answers to this question.
Response:
A) Current service tickets with high priority are integrated.
B) Customer product lists are shown.
C) A calendar view contacting visit details is integrated.
D) Map-based route planning is supported.
3. What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
A) Select an image option when you print the form.
B) Activate the scoping element
C) Configure the fine tuning activity.
D) Add printing as a predefined task in Activity Plans.
4. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing?
There are 2 correct answers to this question.
Response:
A) Maintain price lists and discount lists.
B) Maintain product lists.
C) Maintain payment terms.
D) Enable business scoping.
5. Which of the following activities can you contain territory determination?
There are 2 correct answers to this question.
Response:
A) Sales Quotes
B) Campaigns
C) Promotions
D) Opportunities
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: C,D | Question # 3 Answer: B | Question # 4 Answer: A,D | Question # 5 Answer: A,D |
Yetta -
It was entirely different from the classroom training.