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Domain 12: AppExchange (2%)
Within this subject, the learners need to demonstrate that they are able to determine the AppExchange application use cases.
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Exam Topics
As for the domains measured in the official ADM-201 validations, they are as follows:
Managing Data:While taking your ADM-201 test you will need to prove you know how to import, update, transfer, and delete data, including CSV files, and what tools are the most appropriate for each process. You will also have to show competence in explaining ways to backup data and the capabilities of data validation tools.
Automation of Workflow and Processes: Within such an area, the candidates are expected to be able to automate email templates, leads, and cases, as well as set up work rules.
Standard and Custom Objects: As you are preparing for the Salesforce ADM-201 exam, you need to make sure that you understand and can describe relationship model and standard object architecture, as well as maintain data quality, work with page layouts, administer standard fields, create formula fields, work with various record types, and create selection fields.
Security and Access: Here, one must be able to restrict logins, set up record access, manage field-level security, determine object access, control access to events, tackle record access exceptions, and implement role hierarchy to manage records.
Sales and Marketing Applications: Among other things, candidates should know how to describe Salesforce Content capability, campaign management, lead automation tools, as well as understand the implications and capabilities of the sales process.
Service and Support Applications: The issues here will mainly have to do with the capabilities of case management. Thus, you will be asked several questions about case processes, settings, and assignments. In addition, before enrolling in the official exam make sure you have a clear understanding of Salesforce Knowledge and Salesforce Communities.
Analytics-Reports and Dashboards: This topic will get into the options available when creating or customizing a report, or modifying dashboards. Additionally, to do well on the test, it’s a must for you to know how to share a model on reports including the impact of sharing, and have a solid understanding of the capabilities of custom reports.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201 Practice Test Questions, Salesforce ADM-201 Exam Practice Test Questions
The Salesforce ADM-201 exam is associated with the Salesforce Administrator certification. This certificate is intended for those professionals who have some experience as a Salesforce Administrator. The certification path covers a variety of applications, the functions and features available to the end-users, as well as the management & configuration options available to any administrator within Service, Sales, and Collaboration Clouds.
Salesforce ADM-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workflow and Process Automation | 17% | - Approval Processes - Workflow Rules - Flows (Screen Flows, Autolaunched Flows) - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Process Builder |
| Topic 2: Sales Cloud Applications | 10% | - Opportunity Management - Sales Cloud Features - Account and Contact Management - Forecasting - Products, Price Books, and Quotes |
| Topic 3: Activity Management and Chatter | 4% | - Chatter Best Practices - Tasks and Events - Chatter Groups and Feeds |
| Topic 4: Standard and Custom Objects | 8% | - Standard Object Overview - Object Relationships (Lookup, Master-Detail) - Roll-up Summary Fields - Custom Object Creation |
| Topic 5: Service Cloud Applications | 10% | - Cases and Entitlements - Web-to-Case and Email-to-Case - Omni-Channel - Service Contracts - Service Cloud Features |
| Topic 6: Salesforce Mobile App and Lightning Experience | 6% | - Navigation and UI Customization - Lightning Experience Features - Salesforce Mobile App Configuration |
| Topic 7: Security and Access | 12% | - Login Hours and IP Ranges - Salesforce Shield - Object-Level Permissions - Field-Level Security - Record Access (OWD, Sharing Rules) |
| Topic 8: Organization Setup | 4% | - User Interface - Lightning Experience vs Classic - Fiscal Year - Company Information - Currency Management |
| Topic 9: Reports and Dashboards | 11% | - Summary Reports and Matrix Reports - Scheduling Reports - Report Builder - Dashboard Components - Report Types - Joined Reports |
| Topic 10: Data Management | 10% | - Data Import Wizard - Data Export - Duplicate Rules and Matching Rules - Data Quality Best Practices - Data Loader |
| Topic 11: User Setup | 8% | - Delegated Authentication - User Licenses - User Creation and Management - Profile Configuration - Role Hierarchy - Permission Sets |





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