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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Topic 2: Applications | 5% | - Evaluate and isolate application issues in OS X |
| Topic 3: Networking | 5% | - Configure and set up Apple wireless networks for client access - Evaluate wired and wireless network connectivity problems |
| Topic 4: Installation | 5% | - Evaluate and isolate OS X installation problems |
| Topic 5: Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Topic 6: Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Topic 7: Time Machine | 5% | - Apply Apple-recommended troubleshooting procedures for Time Machine - Understand Time Machine features and benefits |
| Topic 8: File System | 5% | - Evaluate and isolate file system problems |
| Topic 9: Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Topic 10: Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
| Topic 11: Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Topic 12: Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Topic 13: Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Topic 14: Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Topic 15: Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
Apple OS X Yosemite Troubleshooting Sample Questions:
Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?
- A. AirDrop does not support files larger than 5GB.
- B. On the MacBook Air, Randall must first click "Don't see who you're looking for?'
- C. OS X Yosemite cannot AirDrop with OS X Mountain Lion.
- D. The iMac (Early 2009) does not support AirDrop.
Correct Answer: B 🗳️
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Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?
- A. Apple Diagnostics
- B. System Information
- C. Apple Hardware Test
- D. Activity Monitor
Correct Answer: A 🗳️
Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?
- A. Restart from a different volume and try to reproduce the issue.
- B. Attempt to open a different Pages document.
- C. Quit Pages and try to open the document with Text Edit.
- D. Quit Pages and adjust the framework which may be mismatched.
Correct Answer: B 🗳️
How do you change permissions of a specific folder?
- A. In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.
- B. Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.
- C. Control-click the folder and then click Change Permissions.
- D. In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.
Correct Answer: A 🗳️
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
Which of the following is a valid choice in the Security & Privacy of System Preferences for "Allow apps downloaded from" setting?
- A. Apple Software only
- B. Mac App Store and CDs & DVDs
- C. Mac App Store and identified developers
- D. CDs & DVDs
Correct Answer: C 🗳️
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
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