Topics Covered in the Exam

This test examines the candidate's knowledge regarding collaboration technology through the questions related to the four major domains. They involve all the core areas you need to know to become a skilled professional. Each domain has a specific percentage of the total content and comprises the following syllabus:

• Cisco Unified IM and Presence

  About 30% of the test questions you'll meet will come from this section. To answer them correctly, you need to know the configuration procedure for Cisco Unified Instant Message and troubleshooting methods for Cisco Unified IM&P — both on-premises.

• Cisco Unity Connection and Cisco Unity Express

  This domain also takes about 30% of the exam questions. It assesses one’s skills in configuring and troubleshooting call handlers, voicemails transmissions, routing rules, and more using Cisco Unity Connection. Other relevant parts of this domain include toll fraud prevention, Cisco Unity Express troubleshooting, and digital networking in Cisco Unity Connection.

• Single Sign-On (SSO) for Collaboration Applications

  This topic covers 15% of the exam questions. It requires you to know the various SSO types for collaboration and the SAML SSO login process flow based on Cisco Collaboration solutions. You'll also be tested on your familiarity with SAML components.

• Application Clients

  About 25% of the questions will come from this module. It requires you to understand how to configure and troubleshoot DNS for service discovery as well as Cisco Jabber voicemail integration, phone control, and client installation switches. You should also have a clear idea of the description of the Cisco Unified Attendant Console Advanced integration.

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Implementing Cisco Collaboration Applications (300-810) Exam Prerequisite

Before taking Implementing Cisco Collaboration Applications (300-810) Exam course, you should have the following knowledge and skills:

• Basic understanding of networking technologies
• Cisco Unified Communications Manager (CUCM) experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks
• Basic understanding of voice and video

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
• Understanding Cisco Collaboration Foundations (CLFNDU)

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Training Courses to Study Before the Cisco 300-810 CLICA Exam

Before sitting for the official test, you need to prepare by studying relevant books and training courses. Here are three options you should check out:

• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) training course by Cisco

  This is another course that will assist you in preparing for the core exam, which is also part of the certification path. It trains you on advanced-level roles based on developing and running technologies for Cisco collaboration. You will gain skills required to enforce and deploy basic collaboration technologies, including infrastructure and configuration, protocols, call management, quality of service etc. The course includes 8 days of classroom time with an instructor or a combination of the 5-day virtual learning session and 3 days of self-study. Otherwise, you can choose to obtain a set of resources equivalent to the 8 days of studies, including videos, practice questions, and quizzes.

• Implementing Cisco Collaboration Applications (CLICA) training course by Cisco

  This is Cisco's official training course for 300-810 exam. It trains you in different areas of collaboration applications. By taking the course, you'll learn how to optimize IT communication systems, reinforce regulatory frameworks, and enhance collaboration structures. You should have a basic knowledge of networking technology before enrolling in the program as it delves deeper into the subject. Training is provided in three formats, so you can choose to attend a 5-day practical class with an instructor, a 3-day virtual class, or just get e-learning content for 5 days of studies.

• Understanding Cisco Collaboration Foundations (CLFNDU) training course by Cisco

  This is another valuable preparation resource. It gives you the expertise required to handle and maintain a simple, single-site Cisco Unified Communications Manager (CM) solution with the Session Initiation Protocol (SIP) gateway. The course comprises initial parameters, system management, including phones and video endpoints, customer management, maintenance and troubleshooting tools for Cisco Unified Communications solutions, and more. It also serves as an entry-level guide for beginners of Cisco collaboration technology. It covers practical knowledge that will boost your preparation for 300-810 CLICA exam and other professional-level collaboration tests. Here, you can choose 5-day sessions in either instructor-led or virtual form or an equivalent set of e-learning materials.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

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