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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

A) We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model
B) We offer only cloud-based solutions
C) We offer Facebook log-in credentials
D) We offer a single, rigid stack that needs to be installed as a single, inflexible solution

2. What is the flagship (leading product) of IBM social software?

A) IBM Tivoli Manager
B) IBM WebSphere
C) IBM Lotus Quickr
D) IBM Connections

3. When successful social businesses analyze their social data, what important areas should they search for?

A) Published patents in their industry
B) Press releases from associated industries
C) Past stock prices of their competitors
D) Trends in evolving topics

4. What feature allows groups to have one site to come together and share common files, links and posts in the IBM Connections product?

A) Blogs
B) Communities
C) Wikis
D) Forums

5. What capability allows for more than one person to create and update a site that contains helpful information like a FAQ (Frequently Asked Question) in IBM Connections?

A) Blogs
B) Wikis
C) Forums
D) Journals

Solutions: