Stop getting lost in a great number of choices. The Avaya Midsize Solution Design package from TestkingPDF offers a printable PDF, a Windows test engine, and an online engine, all carrying the same 37820X practice questions, so the choosing ends today.
Avaya 37820X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Related Certifications: | ACDS-3781 Avaya Midsize Solution Design |
| Real Exam Qty: | 60-65 |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Format: | Drag and Drop, Simulations, Multiple Choice, Scenario-Based |
| Exam Price: | $125-$175 USD |
| Certificate Validity Period: | 2 years |
| Passing Score: | Scaled score ~700/1000 or approx 70% |
| Recommended Training: | Avaya Midmarket Solutions Design Training Avaya IP Office Implementation and Design |
| Exam Registration: | Avaya Learning Certification Portal Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge |
| Official Syllabus URL: | https://learning.avaya.com/certifications/37820x.html |
Avaya 37820X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Midsize Solution Portfolio | 20% | - Licensing models and options - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features - Scalability and resiliency options |
| Topic 2: Unified Communications & Collaboration Design | 15% | - Integration with third-party systems - Mobility and remote worker solutions - Voicemail and unified messaging design - Conferencing and collaboration applications |
| Topic 3: Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Analyze user and site communication needs - Determine collaboration and mobility requirements |
| Topic 4: Networking and Infrastructure Design | 20% | - VoIP and unified communications network design - QoS planning and bandwidth requirements - Security, survivability, and redundancy - LAN/WAN design and considerations |
| Topic 5: Solution Sizing and Bill of Materials | 15% | - Licensing requirements and calculation - Complete bill of materials preparation - Hardware and software component selection - System sizing and capacity planning |
| Topic 6: Implementation & Migration Planning | 5% | - Migration approaches and risk mitigation - Post-deployment validation and support - Deployment strategies and rollout planning |
| Topic 7: Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Agent, supervisor, and reporting features - Customer engagement design principles |
Avaya Midsize Solution Design Questions, Answered by Experience
Avaya Midsize Solution Design is an official Avaya certification exam, listed under the code 37820X. Passing it earns the Avaya Certified Design Specialist (ACDS-3780) certification at the Specialist level. It also ties into ACDS-3781 Avaya Midsize Solution Design. In an era of lifelong learning, this credential is one of the most efficient ways to prove your skills keep pace.
Avaya Midsize Solution Design gives you 60-65 questions across 90 minutes. The efficient approach: one to two hours of daily timed practice in the TestkingPDF engine builds both the knowledge and the pacing, so exam day feels like simply another well-run session.
Passing Avaya Midsize Solution Design takes Scaled score ~700/1000 or approx 70%, and the official registration fee is $125-$175 USD. Retakes cost the full $125-$175 USD again, so treat your TestkingPDF practice scores as the decision-maker: book when the passing line sits below your everyday results, not your best ones.
The Avaya Midsize Solution Design syllabus is organized into 7 domains, led by Unified Communications & Collaboration Design (15%), Implementation & Migration Planning (5%), and Customer Business Requirements Analysis (15%). The complete breakdown is above on this page; it is the fastest way to learn where your limited preparation hours belong.
No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge
Vendor policies are revised periodically, so verify the current requirements before registering via the official exam page.
Registration for Avaya Midsize Solution Design goes through the official channels below.
For planning: the exam is delivered Online proctored or in-person at Pearson VUE authorized test centers.
Avaya recommends the following training for Avaya Midsize Solution Design candidates.
Follow any training with daily practice on the 66 questions in the TestkingPDF 37820X package; sorted by authorized expert groups, they turn course theory into exam-ready skill.
Yes on both counts. Download the free demo of the Avaya Midsize Solution Design questions first, and browse the comments written by former customers for a second opinion. After purchase, new versions are sent to you as soon as they release, free for 365 days; after expiry, extending the update service costs 50% of the regular price.
Worry-free means a 100% money-back guarantee with stated conditions. Take the Avaya Midsize Solution Design exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
Delivery is instant: download your files the moment you pay, with an email copy arriving within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 24/7 with infinite patience. Installation is unlimited across your computers.
Avaya Midsize Solution Design Sample Questions:
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- C. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Correct Answer: A 🗳️
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
- B. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- C. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
Correct Answer: C 🗳️
For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?
- A. An email address is not required for Basic level users.
- B. The email domain name must match the company domain name.
- C. Any email address will work for Basic level users.
- D. The email address for Basic level users does not need to be unique.
Correct Answer: B 🗳️
Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
- A. The number of users outside of the office is increasing.
- B. Employees are requesting company provided mobile devices.
- C. Employees want access to tools to be more self-sufficient.
- D. More tech savvy workers are working in the midsize segment.
Correct Answer: D 🗳️
With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?
- A. Plus
- B. Business
- C. Basic
- D. Platinum
Correct Answer: C 🗳️

988 Customer Reviews 







Faithe -
I passed the 37820X exam and the passing score is 97% points. It is the best source of revision material. Thanks!