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NEW QUESTION # 36
Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?
- A. No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.
- B. An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes
- C. An error at runtime no value will be assigned to the attribute "installation Type" on the technical product
- D. No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product
Answer: A
NEW QUESTION # 37
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud
- A. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
- B. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
- C. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
- D. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
Answer: A,C
NEW QUESTION # 38
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?
- A. Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
- B. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
- C. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
- D. Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
Answer: C
NEW QUESTION # 39
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.
- A. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
- B. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
- C. Create one decomposition relationship each from all commercial offerings to the same technical product
- D. Create one decomposition relationship each via one parent class product from all commercial offerings
Answer: D
NEW QUESTION # 40
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?
- A. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
- B. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
- C. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
- D. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
- E. Product Model use hierarchical modeling which is natively supports EPC
Answer: A,D,E
NEW QUESTION # 41
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.
- A. Adjustment using Context rules
- B. Promotions
- C. Customizations using CPQ Hooks
- D. Discounts.
Answer: A
NEW QUESTION # 42
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
- A. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
- B. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
- C. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
- D. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
Answer: D
NEW QUESTION # 43
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
- A. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
- B. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
- C. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
- D. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
Answer: B
NEW QUESTION # 44
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?
- A. To identify the data error that was not surfaced during testing with subset of data
- B. To identify the risk of hitting governor limit with the production load
- C. To understand how long, the data load in production should take
- D. To identify the metadata related error not previously seen with a subset of data
Answer: A,B
NEW QUESTION # 45
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?
- A. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
- B. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
- C. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
- D. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
Answer: D
NEW QUESTION # 46
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
- A. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
- B. Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
- C. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
- D. Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
Answer: B,C
NEW QUESTION # 47
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.
- A. Customer can choose their plan from all pricing books.
- B. Supported by digital commerce API
- C. Service Continuity
- D. History of subscription updates and traceability
- E. Migrating in/out from bundle offer
Answer: C,D,E
NEW QUESTION # 48
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
- A. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
- B. Configure a Callout Orchestration item using the enhanced system interface
- C. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
- D. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
Answer: A
Explanation:
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
NEW QUESTION # 49
Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?
- A. Place
- B. Service Account
- C. Premise
- D. Address
Answer: B,C
NEW QUESTION # 50
Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.
- A. Use Cart Based APIs
- B. Use EPC APIs
- C. Use Digital Commerce APIs
- D. Use CPQAppHandler Methods
Answer: C
NEW QUESTION # 51
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
- A. Time Plan
- B. Promotions
- C. Discount
- D. Offering
Answer: A,B
NEW QUESTION # 52
Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?
- A. Split the order into multiple order and group order items based on the service location
- B. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
- C. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
- D. Use the CPQ multisite feature and group the service locations and create orders for each group
Answer: B
NEW QUESTION # 53
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
- A. Implement a milestone orchestration item to execute request on the fulfillment system for activation
- B. Implement a callout orchestration item to execute a request on the fulfillment system for activation
- C. Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details
- D. Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details
Answer: B
NEW QUESTION # 54
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?
- A. Create price list per region and use context Rules to determine the correct Price List
- B. Create price list and price list entries associated with context Rules per region
- C. Create base price list and multiple child price list per region
- D. Create an attribute on business internet offers and use attribute based pricing
Answer: B
NEW QUESTION # 55
The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?
- A. Use Data raptor technology to make the request and return the response to order management
- B. Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
- C. Design integration procedure that makes both request and returns the result to order Management.
- D. Design for one callout each request and cache the identifier in memory
Answer: A,B
NEW QUESTION # 56
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
- A. Model the router as an attribute of the business internet offer with a default value of 'included'
- B. Model the router technical product and decompose it from the business internet offer.
- C. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
- D. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
Answer: B
NEW QUESTION # 57
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
- A. Calculate the file and data storage required based on required data volume and file attachment requirements.
- B. Identify the storage needs between data storage and file storage.
- C. Access the archiving strategy and determine how storage will be cleared though archiving.
- D. Analyze the storage usage of the existing legacy system
- E. Analyze an external data storage system for more cost effective data storage
Answer: A,C,D
NEW QUESTION # 58
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?
- A. Use the versioning feature and comparing the prices for the version product after having enabled the feature
- B. Use EPC project feature checking the changes done for the defaulted project after having enable the feature
- C. Use price list history checking the changes done after having enabled the track field history on the Price list entry object
- D. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
Answer: B
NEW QUESTION # 59
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