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CIS-HAM Dumps 2023 - New ServiceNow CIS-HAM Exam Questions
ServiceNow CIS-HAM Exam Syllabus Topics:
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NEW QUESTION 45
Which of the following are valid substates of the Retired state? (Choose four.)
- A. Donated
- B. Sold
- C. Destroyed
- D. Vendor Credit
- E. Pending Disposal
- F. Disposed
Answer: B,C,E,F
NEW QUESTION 46
Which of the following are considered assets? (Choose three.)
- A. Software entitlements
- B. Contracts
- C. Hardware
- D. Software distributions
- E. Facilities
Answer: A,D,E
NEW QUESTION 47
What is the difference between ITAM personas and ITAM Roles? (Choose four.)
- A. Personas represent types of users of the product
- B. Roles control access to features in the product
- C. Personas control access to features in the product
- D. A user may have multiple roles and personas
- E. Roles represent types of users of the product
- F. A user may have multiple roles, but a single persona
Answer: B,C,D,E
NEW QUESTION 48
When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?
- A. Certificate of decommission
- B. Certificate of disposal
- C. Certificate of retirement
- D. Certificate of destruction
- E. Certificate of discharge
Answer: E
NEW QUESTION 49
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)
- A. Create and delete asset records
- B. Revert normalization results
- C. Create purchase orders
- D. Create flows
- E. Import assets
- F. Add Service Catalog entries
Answer: A,B,D,E
NEW QUESTION 50
Which is NOT a component of a hardware asset's lifecycle?
- A. Procure
- B. Receive
- C. Request
- D. Dispose
- E. Consume
Answer: E
NEW QUESTION 51
Any normalization that has occurred on a model can be reverted by using this feature.
- A. Rollback Normalization Business Rule
- B. Undo Normalization Scheduled Job
- C. Normalizations cannot be reverted
- D. Revert Normalization UI Action
Answer: A
NEW QUESTION 52
How do you calculate residual value?
- A. Subtract the salvage value from the cost of the asset
- B. Subtract the depreciation from the cost of the asset
- C. Subtract the amortized value from the cost of the asset
- D. Subtract storage and lease cost from the cost of the asset
Answer: A
NEW QUESTION 53
When transferring non-consumable assets between stockrooms, how must they be transferred?
- A. No more than 10% of the source stockroom's inventory
- B. As a single entity with a quantity of one
- C. In sets of two items
- D. In groups of ten items
Answer: B
NEW QUESTION 54
A given collection of methodologies, assets, and templates within Now Create is referred to as what?
- A. Asset pack
- B. Now Create pack
- C. Methodology pack
- D. Project pack
- E. Success pack
Answer: C
NEW QUESTION 55
During an audit, when is the Expected Assets list populated in the asset audit form?
- A. When the asset manager Submits the results
- B. Pre-populated by the asset manager before audit
- C. When scanning completes
- D. When scanning begins
- E. When the nightly scheduled job runs
Answer: B
NEW QUESTION 56
Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
- A. Provides input into, aligns with, and follows corporate governance
- B. Integrates with business services via the Service Catalog from request through to disposal
- C. Leverages Service Mapping to predict service impact
- D. Improves application privacy and security adherence
- E. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)
Answer: A,B,C
NEW QUESTION 57
Which elements are provided by the hardware asset management content service? (Choose three.)
- A. Product warranty
- B. Manufacturer
- C. Manufacturer lifecycle dates
- D. Model name
- E. Compatibles
- F. Cost
Answer: A,B,E
NEW QUESTION 58
What is the third tier of the capability blueprint?
- A. Strategic conformance
- B. Operational integration
- C. Trustworthy data
- D. Financial management
- E. Practical management
Answer: B
NEW QUESTION 59
The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)
- A. Asset Inventory Audit
- B. Mobile My Assets
- C. Stockrooms
- D. Hardware Asset Dashboard
- E. Hardware Model Normalization
- F. Asset & Model Records
- G. Mobile Asset Receiving
Answer: A,B,F
NEW QUESTION 60
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