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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?

A) Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
B) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
C) Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
D) Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

2. A user view includes a list of four urgency options selectable by radio buttons .
How do you configure the selection list?

A) Configure a Boolean field with selectable urgency options.
B) Configure a field group with selectable urgency options.
C) Configure a picklist with radio buttons for the urgency options.
D) Configure a drop down field with selectable urgency options.

3. HOTSPOT
A door manufacturer offers a finite list of colors on all its doors. As part of the order, customers can select the color of the door.
Select the data page definition configuration settings to source a color drop-down list to minimize memory usage.

4. You are designing a form for an online bookstore to display new arrivals. In the form, the book cover pictures are displayed in a row, like words in a sentence. Once the row reaches the full width of the screen, it wraps around to begin a new row .
Which layout do you use to display the book cover pictures?

A) Screen layout
B) Column layout
C) Dynamic layout
D) Repeating layout

5. You are developing a case type to process visa applications. As part of the process, applicants
need to schedule an interview with the consulate. A child Interview case is created for the interview
process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

A) Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
B) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
C) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours have elapsed.
D) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.

Solutions: