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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

Question 1

To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A. No prefix. Use directly the property name.
B. '' .''
C. "Data."
D. "Customer."

Question 2

The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A. Suppression policies
B. Volume constraints
C. Customer contact limits
D. Suitability rules

Question 3

Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A. Audience
B. Segmentation
C. Engagement policies and Arbitration
D. Contact policies

Question 4

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

A. Good
B. Poor
C. Very Poor
D. Fair

Question 5

U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)

A. Credit card number
B. 1% cash back credit card
C. Credit card status
D. No annual fee credit card

Solutions: