922 Customer Reviews Free demo, instant delivery, one-year free new-version downloads, patient 24/7 agents, and a written refund policy: TestkingPDF pools every effort with 2026 Operations-Management candidates on the way through WGU Operations Management (C215, VDC2).
WGU Operations-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
|---|---|
| Exam Name: | Operations Management |
| Exam Number: | C215 / VDC2 |
| Related Certifications: | Master of Business Administration (MBA) |
| Exam Format: | Multiple Choice, Select All That Apply |
| Available Languages: | English |
| Sample Questions: |  |
| Exam Way: | Online proctored Objective Assessment (OA) through WGU's testing system |
| Pre Condition: | Enrollment in WGU MBA program; some sources recommend completion of earlier MBA courses first. |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees/mba-masters-business-administration.html |
WGU Operations-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Competency 1: Operations Management Fundamentals | - Operations strategy and competitive priorities - History and evolution of operations management - Product and service design |
| Topic 2: Competency 6: Production Planning and Scheduling | - Master Production Schedule (MPS) - Material Requirements Planning (MRP) - Aggregate planning - Just-in-Time (JIT) and Kanban systems - Theory of Constraints (TOC) |
| Topic 3: Competency 2: Quality Management | - Cost of quality (prevention, appraisal, internal/external failure) - Quality management philosophies (Deming, Juran, Crosby) - Malcolm Baldrige National Quality Award criteria - Total Quality Management (TQM) |
| Topic 4: Competency 3: Process Improvement and Problem Solving | - Lean operations and waste elimination - Six Sigma methodology - Cause-and-effect diagrams (fishbone diagrams) - Statistical Process Control (SPC) - Plan-Do-Study-Act (PDSA) cycle |
| Topic 5: Competency 7: Forecasting | - Forecast accuracy measures - Qualitative forecasting methods - Quantitative forecasting methods (moving averages, exponential smoothing) |
| Topic 6: Competency 5: Capacity Planning and Facility Layout | - Facility layout types (process, product, cellular, fixed-position) - Capacity planning strategies - Location analysis and decisions |
| Topic 7: Competency 4: Supply Chain Management | - Logistics and distribution - Sourcing and procurement - Inventory management - Supply chain design and strategy |
Everything Candidates Ask About WGU Operations Management (C215, VDC2)
WGU Operations Management (C215, VDC2) is an official Western Governors University (WGU) certification exam, registered under the code Operations-Management. Passing it awards the Courses and Certificates certification, a credential at the Graduate (MBA Level) level. It also connects to Master of Business Administration (MBA). Successfully passing matters to every candidate because the credential keeps working for your career long after exam day.
Enrollment in WGU MBA program; some sources recommend completion of earlier MBA courses first.
Vendor requirements do change, so verify the current conditions before registering on the official exam page.
The WGU Operations Management (C215, VDC2) blueprint covers 7 domains, with the largest being Competency 4: Supply Chain Management, Competency 5: Capacity Planning and Facility Layout, and Competency 7: Forecasting. The full topic list is above on this page; it tells you exactly where your daily hour or two earns the most marks.
Yes, download the free demo of the WGU Operations Management (C215, VDC2) questions before deciding, and read former customers' comments for an independent verdict. After purchase, new versions download free for one year, and when your product expires you can extend the update service at a 50% discount. Returning customers also enjoy bountiful discounts on future exams.
Your purchase carries a 100% money-back guarantee with defined conditions. Take the WGU Operations Management (C215, VDC2) exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
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WGU Operations Management (C215, VDC2) Sample Questions:
Why is kanban significant to the "pull" system?
- A. It is a process that is only for support or maintenance.
- B. It is a process that highlights the highest-performing organization.
- C. It specifies the exact quantity of a product that needs to be produced.
- D. It requires that all work items are sized the same.
Correct Answer: C 🗳️
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What are two common drawbacks of implementing an enterprise resource planning (ERP) solution?
Choose 2 answers
- A. It requires extensive, often complex, training.
- B. The cost savings and/or payback is impossible to measure in terms of bottom line.
- C. It takes a long time to implement and to see any benefits.
- D. It must always be customized and too much customization may slow down projects.
Correct Answer: A,C 🗳️
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A manufacturing company decides to open a new distribution center location in order to minimize distribution costs to warehouses or stores.
What tool should the manufacturing company use to determine where the new distribution center should be located?
- A. By using the break-even analysis
- B. By using the transportation method
- C. By using the load-distance model
- D. By using the center-of-gravity approach
Correct Answer: D 🗳️
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A company is experiencing an unusual amount of deliveries that are either late or an incorrect quantity.
Which type of system is used to identify and manage this type of problem?
- A. CRP (capacity requirements planning)
- B. ERP (enterprise resource planning)
- C. FMS (flexible manufacturing system)
- D. MRP (material requirements planning)
Correct Answer: D 🗳️
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Which two capacity measurement concepts should a firm consider when conducting a location analysis?
Choose 2 answers
- A. Site considerations
- B. Throughput time
- C. Proximity to sources of supply
- D. Building employee relations
Correct Answer: A,C 🗳️
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
John -
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