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HP Selling HP Thin Clients Sample Questions:

1. You are competing against Wyse for a thin client sale and the customer conversation turns to the thin client management software.
Which sales trap questions should you ask? (Select three.)

A) Is Wyse Device Manager capable of managing clients anywhere?
B) Is Wyse Device Manager as easy, robust, and scalable as HP Device Manager?
C) Does Wyse Device Manager support a stateless mode?
D) Is Wyse Device Manager offered free of charge with the proposed thin client solution?
E) Does Wyse Device Manager support both the push and pull modes of communication?

2. What is the best way to overcome customer objections during your HP MultiSeat Computing Solutions sales interview?

A) review the solution silver bullets
B) schedule another sales meeting to address the objections
C) provide factual information confronting the objections
D) ask probing questions to fully understand the objections

3. Your customer is looking for a client virtualization solution that supports remote access, runs a few shareable applications, and supports primarily basic data entry.
Which HP solution should you recommend?

A) Consolidated Client Infrastructure (CCI)
B) Virtual Desktop Infrastructure (VDI)
C) Server-Based Computing (SBC)
D) Blade Workstation Solutions

4. You are competing against Wyse for a Windows XPe/Windows Embedded Standard thin client sale, comparing the HP t5740 Thin Client with the Wyse V90L/LE Thin Clients.
Which features should you emphasize to win the sale? (Select three.)

A) preloaded firewall security protection
B) multimedia, USB redirection, and multi-monitor support
C) factory-installed SmartCard reader
D) plug and play support for a broad range of networked and direct-connected printers
E) optional internal 802.11b/g/n WLAN
F) choice of Enhanced Write Filter or File-Based Write Filter technology

5. When competing against Wyse thin clients with ThinOS, what can you point out that would raise customer concerns?

A) ThinOS is a proprietary operating system not supported by Citrix or VMware.
B) Wyse ThinOS clients take a longer time to boot than HP thin clients.
C) The ThinOS operating system has a large footprint with heavy resource overhead.
D) Wyse ThinOS clients do not support a stateless architecture.

Solutions: