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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What are the key areas that a business must pay attention to?

A) customers, clients, users, and partners
B) sales, customers, administration, know-how, and expertise
C) IT platforms, innovation, administration, and cash flow
D) sales, sales, sales, and sales

2. Why are many marketing pages now being printed in-house, rather than being outsourced to print shops?

A) Fewer commercial print shops exist today.
B) Newer color printers produce low-cost, high quality output.
C) Commercial print shops do not want these kinds of jobs.
D) Today's workers are more creative.

3. What are the benefits of using the electronic version of the HP Printing and Digital Imaging
Products Instant Reference Guide (e-IRG)? (Select two.)

A) up-to-date product information
B) links to HP news
C) replacement lifecycle, listing all products and replacements
D) information about competitors
E) discount coupons and monthly drawings

4. What is the name of the HP high quality and performance ink?

A) HP Vivera
B) HP Viverata
C) HP ImageREt
D) HP PhotoREt

5. What is most important to remember about both transactional and consultative sales?

A) You should focus primarily on volume of sales.
B) You should focus only on your margin.
C) You should focus on your customer's business problems.
D) You should minimize time spent with customers.

Solutions: