SAP C_C4HCX : SAP Certified - Solution Architect - SAP Customer Experience

Exam Code: C_C4HCX

Exam Name: SAP Certified - Solution Architect - SAP Customer Experience

Updated: Aug 29, 2026

Q & A: 82 Questions and Answers

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SAP C_C4HCX Exam Syllabus Topics:

SectionObjectives
SAP Customer Experience Architecture- SAP CX solution integration landscape
- End-to-end CX architecture principles
- Composable enterprise and CX strategy
SAP Marketing Cloud- Customer data and segmentation
- Personalization and journey orchestration
- Campaign management and orchestration
SAP Commerce Cloud- Extension and integration mechanisms
- Storefront and personalization concepts
- Product content and catalog management
Security and Identity Management- Data protection and compliance in CX solutions
- Authentication and authorization concepts
SAP Sales Cloud & Service Cloud- Sales process automation and CRM capabilities
- Omnichannel engagement scenarios
- Customer service management processes
Integration and Extensibility- Extensibility options in SAP CX solutions
- SAP Integration Suite concepts
- API management and event-driven architecture

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

Question 1

What types of technology is SAP Marketing Cloud based on for integrations?
Note: There are 2 correct answers to this question.

A. RFC
B. SOAP
C. SLT
D. OData


Question 2

Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on-premise system landscape? Note: There are 2 correct answers to this question.

A. SAP Destination service
B. SAP Connectivity service
C. SAP Integration service
D. SAP API service


Question 3

Which SAP Build components can be used to create low-code/no-code based projects?
Note: There are 3 correct answers to this question.

A. SAP Build Work Zone
B. SAP Build Process Automation
C. SAP Build Apps
D. Low-Code-No-Code Composer Integration
E. SAP Build Code


Question 4

You want to adapt reports in SAP Sales Cloud using standard functionality.
What options are available to you?
Note: There are 3 correct answers to this question.

A. Design an SAP HANA view.
B. Create a data source.
C. Create a custom key figure.
D. Run real-time queries to external databases.
E. Design a report view.


Question 5

Which of the following business values can be leveraged by the Design to Operate end-to-end process?
Note: There are 3 correct answers to this question.

A. Increase revenue from new products
B. Reduce compliance costs and recalls
C. Accelerate time to market
D. Ability to manage and track inbound deliveries
E. Efficient procurement of components to build subassemblies


Solutions:

Question 1
Answer: B,D
Question 2
Answer: A,B
Question 3
Answer: A,B,C
Question 4
Answer: B,C,E
Question 5
Answer: C,D,E

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