Nortel 920-470 : Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng

Exam Code: 920-470

Exam Name: Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng

Updated: Aug 27, 2026

Q & A: 40 Questions and Answers

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Nortel 920-470 Exam Syllabus Topics:

SectionWeightObjectives
Planning & Design Requirements25%- Redundancy and high availability design
- Network infrastructure and bandwidth planning
- Server and storage sizing
Converged Office Features & Configuration30%- User services and feature sets
- SIP trunking and protocol configuration
- Integration with CS 1000 call processing
Troubleshooting & Support10%- Common issues and resolution
- Monitoring and logging tools
- Performance optimization
Converged Office Overview & Architecture20%- Solution components and interoperability
- CS 1000 Release 5.x platform requirements
- Unified communications principles
Security & Administration15%- Security policies and hardening
- Authentication and authorization
- Backup and restore procedures

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