Cisco 642-145 : Implementing Cisco IOS Unified Communications Advanced

Exam Code: 642-145

Exam Name: Implementing Cisco IOS Unified Communications Advanced

Updated: Aug 04, 2026

Q & A: 80 Questions and Answers

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Cisco 642-145 Exam Syllabus Topics:

SectionObjectives
Voicemail and Unified Messaging- Cisco Unity integration
  • 1. Voicemail routing and integration
    • 2. SIP and SCCP integration considerations
      Cisco Unified Communications Architecture- Dial plan implementation
      • 1. Route patterns and translation patterns
        • 2. Numbering plans and normalization
          - CUCM (Cisco Unified Communications Manager) advanced features
          • 1. Call processing and call routing concepts
            • 2. Device pools, regions, and locations
              Call Control and Features- Advanced call features
              • 1. Call transfer and forwarding behavior
                • 2. Conferencing and conferencing resources
                  - Call admission control
                  • 1. Location-based CAC
                    • 2. CAC policies and bandwidth management
                      Troubleshooting and Maintenance- Unified communications troubleshooting
                      • 1. Protocol analysis (SIP/MGCP/H.323)
                        • 2. Call failure diagnostics
                          - System monitoring
                          • 1. Logs and trace analysis
                            Voice Gateway and Protocol Integration- PSTN integration
                            • 1. Dial peer configuration
                              • 2. Voice gateway configuration
                                - VoIP protocols
                                • 1. SIP signaling fundamentals
                                  • 2. H.323 and MGCP configuration concepts
                                    QoS and Voice Optimization- Quality of Service mechanisms
                                    • 1. Queueing and congestion management
                                      • 2. DSCP marking for voice traffic
                                        - Voice performance optimization
                                        • 1. Latency, jitter, and packet loss control

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