Cisco 300-820 : Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0

Exam Code: 300-820

Exam Name: Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0

Updated: Sep 30, 2026

Q & A: 295 Questions and Answers

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Cisco 300-820 Exam Certification Details:

Exam NameImplementing Cisco Collaboration Cloud and Edge Solutions
Duration90 minutes
Exam RegistrationPEARSON VUE
Exam Code300-820 CLCEI
Recommended TrainingImplementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
Passing ScoreVariable (750-850 / 1000 Approx.)
Sample QuestionsCisco 300-820 Sample Questions
Number of Questions55-65
Exam Price$300 USD

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Cisco 300-820: Details

The Cisco 300-820 exam has the allocated duration of 90 minutes and is delivered in the English language only. To register for it, you need to create an account with Pearson VUE, the Cisco testing partner, and pay the fee of $300. To prepare for this certification exam, the applicants are recommended to enroll for the official training course, Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI), offered on the vendor’s webpage.

The successful completion of the Cisco 300-820 test leads to the Cisco Certified Specialist – Collaboration Cloud & Edge Implementation certification and satisfies the concentration exam requirement for the CCNP Collaboration certificate. To earn this professional-level option, the individuals are also required to pass the core test known as Implementing Cisco Collaboration Core Technologies (350-801 CLCOR). The CCNP Collaboration certification is valid for three years from the moment of its obtainment. After the expiration of this term, it must be renewed. The recertification process entails passing extra exams, completing Cisco educational activities, or a combination of both.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcei-300-820.html

Cisco 300-820 Domains to Nail

To attain a passing score in the Cisco 300-820 exam, the candidate must ace four exam domains and all the terms included in them. These exam objectives are as follows:

  • Technologies of WebEx (25%)

    The final sector of 300-820 CLCEI exam consists of the concepts and configuration of the WebEx technologies of Cisco. So, in the first place, the entrant needs to be capable of describing the media flows in addition to signaling in the Cisco WebEx Video Mesh execution. In addition to that, this section includes the configuration of WebEx Hybrid/Connector Services that comprise the calendar services like Office 365, message services such as IM&P prerequisites, user WebEx assignment directory services, and bandwidth, endpoint, and clustering video mesh. Here, the applicant also needs to consider all the deployment requirements of the aforementioned services. Finally, this domain details the concept of Jabber offered by Cisco for Cloud & Hybrid installations.

  • Configurations of Initial Expressway (25%)

    The second domain for the Cisco 300-820 test deals with Expressway initial arrangements. In particular, it will ask the entrant to configure various settings for the expressway that include DNS, network interfaces, certificates, clustering, QoS, and networking firewall regulations. Furthermore, it also includes the configuration of the core Expressway dial plan components such as transforms, search rules, zones, regular expression, and pipes & links. The candidate should also be capable of configuring the Expressway series with the help of prevention measures of toll fraud without CPL custom scripts. Next, this section of the real exam also deals with configuring B2B solution collaboration components that include Microsoft DNS records, Microsoft CA, traversal zones, neighbor zones, transforms, search rules, and the SIP integration for trunks. At last, such an area discusses how to troubleshoot the B2B solution as well as its elements.

  • Remote Access & Mobile (25%)

    This part of the official exam is all about remote access as well as various mobile solutions. It consists of questions regarding the configuration of mobile and remote access solutions or MRA for short. This includes components such as DNS record types, certificates, traversal zones for unified communications & the configuration on Expressway, HTTP allow lists, and the SIP trunk profile for security on the Unified Communications Manager of Cisco. The applicant should also be capable of troubleshooting the MRA solutions along with all its components like Microsoft CA, IM&P, Unity Connection, and Expressways if to mention a few.

  • Key Concepts (25%)

    The first portion of the final exam includes the key concepts of the collaboration solutions. This way, the candidate is expected to have a thorough understanding of the NAT concept in regards to Collaboration environments. It is also essential for you to know about STUN, ICE, and TURN as well as their purpose. This domain also expects the entrant to have knowledge about the Expressway for the Media Traversal and protocol networking on it. These protocols include H.323 SIP, IPv6, and IPv4. Furthermore, the applicant should be capable of describing Expressway Licensing and its components such as the Option keys, Release key, and license consumptions. The concept of SIP media for the encryption mode, the core Expressway dial plan, and their components will as well be tested in this section. Finally, such a scope touches on various important settings for Expressway such as DNS, network interfaces, certificates, QoS, clustering, and firewall rules. Overall, within such a topic, you'll get to know more about such concepts like Force encrypted/unencrypted, best effort, pipes, links, zones, and auto.

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Cisco 300-820 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: APIs and Programmability10%- Development tools and portals
  • 1. Device macros and automation
  • 2. App Hub, Developer Portal, Room OS Portal
- Webex APIs
  • 1. Messaging, Meeting, Calling, People APIs
  • 2. Events and integration APIs
Topic 2: Cloud Management, Suite and Devices Administration20%- Monitoring and troubleshooting
  • 1. Call routing, meetings, messages issues
  • 2. Endpoint and service health monitoring
- Control Hub administration
  • 1. Domain setup, security settings, integrations
  • 2. User, organization, site management
Topic 3: Hybrid and Migration to the Cloud10%- Hybrid services implementation
  • 1. Cloud Connected UC and migration tools
  • 2. Calendar, directory, message connectors
- Deployment models and integration
  • 1. Video Mesh, hybrid data security
  • 2. On-premises to cloud migration
Topic 4: Security10%- Security architecture and services
  • 1. Encryption, authentication, access control
  • 2. Identity, key management, compliance
- Security configuration
  • 1. Endpoint, meeting, administration security
  • 2. Trunk and media security policies
Topic 5: Suite and Device Configuration25%- Webex Meetings and Messaging setup
  • 1. Deployment models and feature configuration
  • 2. Endpoint registration and provisioning
- Webex Calling configuration
  • 1. Trunks, route groups, translation patterns
  • 2. Locations, numbers, dial plans, permissions
Topic 6: Collaboration Cloud Technologies25%- Expressway configuration and integration
  • 1. Dial plan, B2B communication, MRA implementation
  • 2. Network, certificates, clustering, QoS setup
- Key concepts and architecture
  • 1. NAT, ICE, TURN, STUN
  • 2. Licensing and backup/restore procedures
  • 3. Expressway media traversal and protocol interworking

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