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CompTIA 220-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Printers and Peripherals | Approx. 11% | - Installation and maintenance - Printer types and technologies |
| Topic 2: Networking | Approx. 23% | - Wireless networking fundamentals - Network types and topologies - TCP/IP basics and protocols |
| Topic 3: Laptops and Portable Devices | Approx. 12% | - Portable device troubleshooting - Laptop hardware components |
| Topic 4: Operational Procedures | Approx. 27% | - Safety and environmental procedures - Communication and professionalism - Troubleshooting methodology |
| Topic 5: PC Hardware | Approx. 27% | - Hardware installation and configuration - System components and architecture - Motherboards, CPUs, memory, and storage devices |
CompTIA A+ Essentials (2009) Sample Questions:
Which of the following utilities can be used to diagnose DirectX hardware and driver problems?
- A. msinfo32
- B. Device manager
- C. Computer management
- D. dxdiag
Correct Answer: D 🗳️
Which of the following are types of front panel connectors? (Select TWO).
- A. VGA
- B. BNC
- C. Mini-jack port
- D. IEEE 1394
- E. PCIe
Correct Answer: C,D 🗳️
Which of the following RAM types is used if it is labeled as 4 GB PC1333?
- A. DDR3
- B. SIM
- C. RAMBUS
- D. SDIMM
Correct Answer: A 🗳️
Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?
- A. Establish a theory of probable cause
- B. Test the theory
- C. Establish a plan of action
- D. Implement preventative measures
Correct Answer: A 🗳️
A technician has just finished installing a new NIC into a customer's desktop. Which of the following should the technician do NEXT?
- A. Perform a full system backup.
- B. Perform a complimentary virus scan.
- C. Follow up with the customer, verifying satisfaction.
- D. Ask their manager to contact the customer.
Correct Answer: C 🗳️
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