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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance & Upgrades | 15% | - Log management and monitoring tools - Backup and restore procedures - Software updates and system upgrades |
| IP Office System Architecture & Components | 20% | - Hardware platforms and control units - Networking and connectivity requirements - Software editions and licensing model |
| Telephony & User Administration | 20% | - Call routing, inbound/outbound rules - Voicemail and messaging setup - User, extension, and group configuration |
| Troubleshooting & Support | 20% | - Common call flow and connectivity issues - Fault isolation and diagnostic methods - Alarm handling and system recovery |
| Installation & Initial Configuration | 25% | - System setup and basic configuration - IP Office Manager installation and usage - License activation and feature enablement |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. The Operational History Viewer, in addition to viewing real-time live mode system activity, can also query the OpHist.mdb and retrieve activity for a maximum of how many previous days?
A) 3 days prior to today
B) 1 day prior to today
C) 4 days prior to today
D) 2 days prior to today
2. Which tool facilitates the distribution of Modular Messaging Services on multiple Avaya Messaging Application Servers (MASs)?
A) planning forms
B) gvconfig
C) Installation Wizard
D) Data Collection Tool (DCT)
3. Which application display indicates an installed tracing system?
A) Avaya Messaging Application Server (MAS) Features List window
B) Voice Mail System Configuration window
C) Event Viewer window
D) Caller Applications Editor window
4. Modular Messaging 3.1 for Exchange is installed. The Message Application Server is set up properly for fax, all users have FAXROUTE addresses, and the faxes meet the IPM.NOTE.FAX requirement.
Which two features are therefore enabled? (Choose two.)
A) Faxes print automatically when received.
B) Users are notified of faxes via the Telephone User Interface.
C) The GUI places faxes in a folder called "Fax".
D) Users can "print" faxes from the Telephone User Interface.
5. Modular Messaging (MM) 3.1 for Exchange has several diagnostic tools available for troubleshooting.
Which tool can be used to track the activities of a call while it is in progress?
A) Port Monitor
B) Operation History Viewer in Live Mode
C) Operation History Viewer configured with a date and time that starts at least one minute ago and extends one day in the future
D) Operation History Viewer configured with default settings
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B,D | Question # 5 Answer: B |

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